1301, 2020

Unified communications defined

By |January 13, 2020|Categories: VoIP|Tags: , , , , , |

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several [...]

2709, 2019

Mobilize your VoIP

By |September 27, 2019|Categories: VoIP|Tags: , , , , , , |

VoIP solutions are a great way to save costs and increase productivity, especially when it comes to remote and mobile workers. With business trends like Bring Your Own Device (BYOD) policies, companies using VoIP in their offices needed to expand their remote communication capabilities in order to hold their own [...]

808, 2019

Successful cloud migration for unified communications

By |August 8, 2019|Categories: VoIP|Tags: , , , , |

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following. Opt for [...]

1804, 2019

What goes into a business continuity plan?

By |April 18, 2019|Categories: Business|Tags: , , , , , , , , , |

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more [...]

2809, 2018

Unified communications explained

By |September 28, 2018|Categories: VoIP|Tags: , , , |

Many business owners are in the dark about unified communications (UC) and don’t know how it will help their bottom lines. To end your doubts and breathe new life into your business, read this. Companies in the United States and the United Kingdom have lost a total of $37 billion [...]

811, 2017

Unified Communications Explained

By |November 8, 2017|Categories: VoIP|Tags: , , , , , |

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything -- voice, messaging, video [...]

2703, 2017

Enhance customer service through video chat

By |March 27, 2017|Categories: VoIP|Tags: , , , , |

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. [...]

102, 2017

Moving unified communications to the cloud

By |February 1, 2017|Categories: VoIP|Tags: , , , , |

Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice [...]

912, 2016

Apple CallKit: what it can and cannot do

By |December 9, 2016|Categories: VoIP|Tags: , , , , , , |

VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, CallKit. [...]

911, 2016

The pros and cons of Unified Communications

By |November 9, 2016|Categories: VoIP|Tags: , , , , |

When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified Communications (UC), there may be a way to combine all those communication streams into one. However, you may wonder about the pros and cons of UC. Before you choose a [...]

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