Apple CallKit: what it can and cannot do
VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, CallKit. [...]
Skype Insider Program from Microsoft
Microsoft has recently announced an Insider Program offering for Skype. This program will allow Skype users on Android, iOS, OS X, and Windows to access more features and updates to its Voice over Internet Protocol (VoIP) service and application. Read on to learn more about Microsoft's new Skype Insider Program [...]
The pros and cons of Unified Communications
When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified Communications (UC), there may be a way to combine all those communication streams into one. However, you may wonder about the pros and cons of UC. Before you choose a [...]
Denial of service attacks on VoIP systems
When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types of attacks you need to be on the lookout for. Companies that utilize Voice over Internet Protocol (VoIP) systems are also vulnerable to another type of attack. One of the [...]
5 of the newest VoIP features for businesses
Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it's time for an update on [...]
How to get the most out of your VoIP data
Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. [...]
VoIP: 5 security tips for SMBs
As SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical. Here are [...]
Empower work at home employees with VoIP
As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties everyday of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work [...]
How to optimize your VoIP performance
You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn't up to par? What if your staff is confused by the technology? What [...]
Get the most out of your VoIP service
VoIP has been a popular communications solution for many small businesses for quite some time now, simply because doing business over any IP device is a whole lot easier compared to using a traditional phone. However, did you know that your VoIP service offers useful features you may not even [...]